Globality Help Center

Find answers to frequently asked questions

Getting started
Getting started
Grasp the basics of the Globality Platform with this series of introductory articles.
Client (non-HSBC) no_progress Getting started
Scoping a project
Scoping a project
Learn how to initiate a new project and define precise deliverables for each one.
HSBC no_progress Scoping a project
Matching to providers
Matching to providers
Nail down the steps to take after providers are matched to your project.
HSBC no_progress Matching to providers
Evaluating proposals
Evaluating proposals
Select the best provider after reviewing and comparing customized proposals.
Client (non-HSBC) no_progress Evaluating proposals
Awarding a project
Awarding a project
Learn the stages of approving a proposal and how to go about rating your provider.
Client (non-HSBC) no_progress Awarding a project
Additional topics
Additional topics
Find more articles covering other Platform functionalities.
Client (non-HSBC) no_progress Additional topics
Resources
Resources
Find additional resources including product demos.
Resources
Globality Support
Globality Support
Find out more about how to seek help from Globality Support.
Intro to Globality
Intro to Globality
Grasp the basics of the Globality Platform with this series of introductory articles.
Provider no_progress Intro to Globality
Respond to a project opportunity
Respond to a project opportunity
Respond to a client's Smart Brief and draft a compelling proposal to win a client's project
Provider no_progress Respond to a project opportunity
Resources
Resources
Find additional resources including best practices.
Provider Resources
Build your Smart Profile
Build your Smart Profile
Create, curate, and edit your company's Smart Profile
Provider no_progress Build your Smart Profile
Manage account settings
Manage account settings
Find out where and how you can customize your account settings
Provider no_progress Manage account settings